Empact Health Consulting

Certified Healthcare Leadership & Culture Strategist (CHLCS™) COURSE

A proprietary certification program designed to elevate leadership, improve patient experience, and transform organizational culture through intentional, empathy-driven action.

Empact Health Consulting Certification Empact Health Consulting Certification Author

About the instructor

Shawn T. Brown is a purpose-driven entrepreneur, consultant, and community leader with over 25 years of experience in commissioned sales, leadership development, and business growth. He is the Founder and CEO of Brown Financial Group (BFG), a diversified organization with specialized divisions including Brown & Brown Insurance Agency, a Goosehead Insurance franchise; Empact Health Consulting, a leadership and culture transformation firm; and Unstuck, his keynote speaking and sales training platform designed to help individuals and teams break through barriers and reach new levels of success. Shawn holds a Bachelor’s degree in Business with a minor in Management, as well as a Master’s degree in Healthcare Administration, blending academic excellence with decades of real-world experience in business, leadership, and organizational strategy. His professional approach centers on empowering others through faith, empathy, and execution — turning purpose into performance across every platform he leads. Beyond business, Shawn is deeply engaged in community advancement. He serves as Chairman of the Board for CCS Plan Legacy Institute (formerly Mentoring With Purpose), founded by former NFL player Frank D. Murphy. Headquartered in Tampa, Florida, with expansion in Atlanta, Georgia, the organization connects Churches, Communities, and Schools (CCS) to mentor youth, strengthen families, and build future leaders. Shawn also moderates Iron Sharpens Iron, a men’s fellowship group that meets biweekly to encourage personal, professional, and spiritual growth. Through business, mentorship, and leadership, Shawn T. Brown continues to inspire individuals and organizations to rise above limitations, build lasting legacies, and live out their God-given potential with excellence and integrity.

Certified Healthcare Leadership & Culture Strategist (CHLCS)

$200.00
2 months of access

Intro To CHLCS

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MODULE 1 — Strategic Leadership & Organizational Culture

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MODULE 2 — Patient Experience & Service Excellence

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MODULE 3 — Workforce Engagement, Coaching & Team Development

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MODULE 4 — Operational Excellence, Compliance & Risk Management

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Module 5 — Change Management & Sustainable Transformation

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Final Exam Video & Quiz

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Course Information

The Certified Healthcare Leadership & Culture Strategist (CHLCS)**

Where empathy meets strategy. Where leaders create with intention.

The CHLCS Certification is a proprietary, transformational leadership program designed for healthcare professionals who want to elevate their influence, improve patient experience, and transform workplace culture.

Built for modern healthcare challenges, our certification blends:
✔ Leadership development
✔ Organizational culture mastery
✔ Business & financial acumen
✔ Risk & compliance awareness
✔ Patient experience excellence

This isn’t another textbook leadership course.
It’s a practical, actionable, real-world roadmap for becoming the leader your team needs — and the leader your organization deserves

Intro To CHLCS

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MODULE 1 — Strategic Leadership & Organizational Culture

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MODULE 2 — Patient Experience & Service Excellence

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Has Quiz

MODULE 3 — Workforce Engagement, Coaching & Team Development

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Has Quiz

MODULE 4 — Operational Excellence, Compliance & Risk Management

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Module 5 — Change Management & Sustainable Transformation

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Final Exam Video & Quiz

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